Privacy Policy
Last updated: May 30, 2026
At VendorsReach, we take your privacy seriously. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our website and services.
1. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, company name)
- Contact information (phone number, address)
- Payment information (processed securely via Stripe)
- Machine and operational data you choose to sync
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
3. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us at privacy@vendorsreach.com.
5. Third-Party Services
We use trusted third-party services for hosting (AWS), payments (Stripe), analytics (Plausible), and email (SendGrid). These providers are bound by strict data protection agreements and do not use your data for their own purposes.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Request data portability
- Withdraw consent at any time
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@vendorsreach.com.